ZinVolt · How it works
Switch off your ZinVolt battery in the correct sequence. Want to restore the Bluetooth connection? Switch it back on afterwards and search again in the app.
When mains power is lost, the battery stays active to supply devices connected to the backup power outlet. To switch it off completely, follow these steps.
Devices connected to the backup power outlet also lose power while the battery is switched off.
Switching off the battery
Switch off the electricity supply from the grid to the battery. Use the connection or switch fitted to your installation.
Isolator? Set it to off (0).
Plug connection? Unplug the battery from the wall socket.
The battery may still stay on. This is normal. Continue to step 2.
Switching off the battery
Find the battery's on/off button. On the ZinVolt Core it is on top. On the ZinVolt Base it is on the side.
Press and hold the button for 5 seconds.
Switching off the battery
Have 5 seconds passed? Release the button now.
The shutdown process continues afterwards. Do not keep holding the button while waiting for the lights.
Switching off the battery
After releasing the button, wait until all status lights have gone out.
On the ZinVolt Core, check the lights in the round status panel on the front. The position and shape of the status lights can vary between batteries.
All status lights off? The battery is now off. To leave it off, keep mains power switched off. For a restart, continue to step 5.
For a restart
Switch the mains power supply to the battery back on using the same connection or switch.
The battery starts automatically. You do not need to press the on/off button again.
Wait until the battery has started. Want to restore the Bluetooth connection? Then search for the battery again in the ZinVolt app.
Search again in the appBattery not found?
A restart may help if the app cannot find your battery. Afterwards, check your phone and search again.
Follow the five steps: mains power off, press for 5 seconds, release, wait until all status lights are off, then restore mains power.
Enable Bluetooth and location. Give the app the requested access and stay close to the battery.
Wait until the battery has started. Open the ZinVolt app again and search for your battery.
Good to know
This is normal: the battery can keep supplying devices on the backup power outlet when mains power is lost. First switch off mains power, then hold the on/off button for 5 seconds. On the Core it is on top; on the Base it is on the side. Release the button and wait for the status lights to go out.
Check that mains power to the battery really is switched off. Hold the on/off button for 5 seconds, then release it. Wait for the status lights to go out. Are they still on? Contact ZinVolt.
No. Once you restore mains power, the battery starts automatically. Wait until it has started before searching again in the app.
No. Once all status lights are off, the battery is off. Leave mains power switched off to keep it off. Use step 5 when you want to switch the battery back on.
We are here to help
Tell us which battery you have and which step you are stuck on. We will help you work through it.
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